We take pride in creating beautifully crafted, thoughtfully designed pieces made to complement your space for years to come. If there’s an issue with your order or you’re not fully satisfied, please contact us at hello@kristystafford.com and include your order number so our team can assist you.

Because our wallpaper, textiles, wovens, and custom pillows are made to order, these items are non-refundable and cannot be returned once production has begun. We strongly encourage customers to order samples before purchasing to confirm color, texture, scale, and overall appearance.

Every order is carefully reviewed for quality before it leaves our studio. Once your order arrives, please inspect all items promptly. Any damage, defects, or concerns must be reported within 5 business days of delivery and before any cutting, alteration, or installation. Claims submitted after cutting or installation may not be eligible for replacement or resolution.