All orders are carefully packaged and shipped via UPS, in a rigid flat-mailer or tube depending on size. Please allow 5-7 business days for processing and delivery. All international orders are shipped via USPS International First Class and normally arrive within 2-4 weeks.
CUSTOMS & IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
SALE OF GOODS
All of our products are custom made to order, and we highly recommend purchasing samples before ordering yardage. If you believe your product to be defective prior to trimming or installation, please contact us within 10 days of delivery so we can review your issue.
Damaged goods in transit or product defects should be reported immediately. We will not refund cut or installed products when discovered prior to installation. Our liability will not exceed the value of the products in question. We are not liable for loss of profits and consequential, financial and other losses.
Please note that all sales are final, with exception to certain cases. Please email firstname.lastname@example.org to discuss any concerns you may have.
We print orders on demand and dye lot variations can occur.
All designs are the property of Kristy Stafford LLC. Reproduction of our designs is unlawful.